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01

Privacy Policy

What we collect, why, how long we keep it, and the rights you and your donors have over that data.

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02

Terms of Service

The agreement between Givana and the communities that use it — what you can expect from us, and we from you.

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03

Cookie Policy

The few cookies we set, what each one does, and the simple controls you have over the optional ones.

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04

Refund Policy

How refunds work when money settles directly to communities — who decides, how to request, and how long it takes.

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05

Acceptable Use

The line between healthy giving and misuse — and the reusable template every policy page is built from.

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06

FAQs

Plain answers about payouts, fees, receipts, security, and accounts — grouped and searchable.

Browse questions →

Clear words, kept current.

We update the version and date on each page whenever something changes.